Eona.ae · E-Commerce & Delivery
A WhatsApp support agent in English and Arabic, answering 90% of tickets on its own.
Eona.ae was fielding 200+ support tickets a day with 4-hour replies and 9-to-5 coverage. We built an AI assistant wired into their delivery system that resolves most questions in seconds and hands the rest to a human mid-conversation.
90%
of queries automated, 70-80% lower support costs
<30sec
first response
3months
kickoff to launch
“They developed a highly responsive WhatsApp chatbot that now powers our entire customer service and delivery communication.”





















