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Production AI, measured in results.

Custom LLM applications, intelligent automation, decision intelligence and data pipelines, shipped for real clients. Every case study below comes with the numbers it moved after launch.

Eona.aeCase study
Featured case study

Eona.ae · E-Commerce & Delivery

A WhatsApp support agent in English and Arabic, answering 90% of tickets on its own.

Eona.ae was fielding 200+ support tickets a day with 4-hour replies and 9-to-5 coverage. We built an AI assistant wired into their delivery system that resolves most questions in seconds and hands the rest to a human mid-conversation.

90%

of queries automated, 70-80% lower support costs

<30sec

first response

3months

kickoff to launch

“They developed a highly responsive WhatsApp chatbot that now powers our entire customer service and delivery communication.”
Leadership Team, Eona.ae
All case studies

Every build, with the number it moved.

13 production systems across e-commerce, finance, utilities, manufacturing, legal, security, research and analytics. Open any one for the problem, the build and what changed after launch.

Testimonials

What our clients say about building with us.

  • “EdgeFirm brought Sokrateque.ai to life: advanced multi-agent systems, Power BI wired to LLMs, and a seamless data pipeline that exceeded our expectations.”
    Tjaco Walvis, Founder & CEO at Sokrateque.ai
  • “EdgeFirm was key to building LAWEP.AI's legal AI platform: powerful data pipelines, accurate OCR, and custom LLM fine-tuning, delivered with speed and precision.”
    Marvi Memon, Founder & CEO at LAWEP.AI
  • “These guys were fantastic. Above and beyond, affordable, and fast. I'm 100% working with them again for updates and new projects. Highly recommended!”
    Alexander LoVerde, Founder & CEO at Inproai
  • “There's not enough words to describe Zain's team. They take pride in their work and always over-deliver. A trustworthy, product-minded agency.”
    Peacemaker Bakinahe, Co-founder at Gfacility
  • “Loved working with Faisal, Usman, and the team. An interesting API integration project, and they figured everything out. I'll definitely work with them again.”
    Drew Isler, Founder & Art Director at deepcutcollections.com
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