Start a Conversation
Tell us about your project and we'll respond within 4 hours during business hours
What Happens Next?
Here's our typical response process. Average response time: <4 hours during business hours.
You Submit This Form
Takes 2-3 minutes
Immediate confirmation on screen. You'll receive an automated email receipt within 2 minutes.
Automated Response
Within 2 minutes
Confirmation email with what to expect next and how to prepare for our call.
AI Reviews Submission
Within 1 hour
Our system categorizes your inquiry and routes it to the right technical founder.
Founder Response
Within 4 hours
Muhammad Usman Ali or Usman Siddiqui personally responds during business hours (9 AM to 6 PM EST, Mon-Fri).
Discovery Call Scheduled
Within 1 week
If we're a good fit, we'll schedule a 30-minute call to discuss your project in detail.
Or Choose Your Preferred Method
we're available through multiple channels. Pick what works best for you.
Email Us Directly
Prefer email? Send us a message directly. We respond to all inquiries personally.
Good For:
- •General inquiries and questions
- •Partnership opportunities
- •Press and media requests
- •Detailed technical descriptions
Response Time: 4 business hours
Book a Discovery Call
30-Minute Slots Available
Skip the back-and-forth. Book a time directly with our technical founders.
Good For:
- •Discussing specific project requirements
- •Technical feasibility conversations
- •Budget and timeline planning
- •Getting to know our process
Response Time: Instant booking confirmation
Call Us
Available Mon-Fri 9am-6pm EST. We prefer scheduled calls for detailed discussions.
Good For:
- •Quick questions
- •Urgent inquiries
- •Voice conversation preference
Response Time: Immediate during business hours
Connect on LinkedIn
Professional Networking
Connect with our technical founders directly on LinkedIn for professional networking.
Good For:
- •Professional networking
- •Quick questions and insights
- •Industry discussions
- •Following our thought leadership
Response Time: 1-2 business days
Message Us on Upwork
Top Rated Plus
Prefer to work through Upwork? We're a Top Rated Plus agency with 100% job success score.
Good For:
- •Upwork platform preference
- •Milestone-based contracts
- •Upwork payment protection
- •Viewing our verified reviews
Response Time: 4-6 hours
Where We Are
Two offices providing 18+ hours of real-time coverage daily across North America, Europe, and Asia-Pacific.
United States
US Operations
Serving clients across
United States
Full US business hours coverage, Priority support for American clients
Karachi
Development Center
Karachi, Sindh
Pakistan
Email: hello@edgefirm.io
Timezone: PKT (UTC+5)
24/7 development operations, Asia-Pacific client support
18+ Hours of Real-Time Coverage Daily
North America
7 AM - 7 PM EST daily
Europe
Overlap during EU hours
Asia-Pacific
24/7 Development
Common Questions About Contacting Us
Find quick answers to frequently asked questions
Our Engagement Process
From first contact to project kickoff: 2-4 weeks
Initial Contact
Today
Submit this form, email us, or book a call. You'll hear from us within 4 hours.
First Response
Within 4 hours
Muhammad Usman Ali or Usman Siddiqui responds personally to confirm receipt and ask any clarifying questions.
Discovery Call
Within 1 week
30-minute video call to understand your problem, discuss technical approach, and determine fit.
Detailed Proposal
3-7 days after call
Comprehensive proposal including scope, timeline, budget, team structure, and deliverables.
Contract & Kickoff
1-2 weeks
Sign contract, complete onboarding, meet the team, and officially kick off your project.
Project Delivery
3-5 months typical
Iterative development with weekly check-ins, milestone deliveries, and continuous communication.
Why Clients Choose EdgeFirm
Ready to Get Started?
we're currently accepting projects for Q1 2026. don't wait. Reach out today to secure your spot.
Prefer to call? we're available Monday-Friday, 9 AM - 6 PM EST.
What Makes a Good First Message?
Describe the problem, not the solution. (We'll help you determine the right technical approach.)
Share your budget range. (It helps us determine if we're a good fit and saves everyone time.)
Mention your timeline. (Urgent vs. flexible timelines affect how we structure the project.)
Be honest about previous attempts. (Knowing what hasn't worked helps us avoid the same pitfalls.)