Stop wasting 40% of your team's time on manual data entry, document processing, and busywork. Our AI agents automate entire workflows—from document classification to customer service—with 95%+ accuracy.
let's be honest about where your team's time actually goes:
100+ invoices per week, contracts reviewed line-by-line, incoming documents classified manually. 15-25 hours per person per week wasted.
Same questions 100 times a day: "Where's my order?" "What's your return policy?" 60-70% of tickets are repetitive.
Extract data from 10+ systems, cross-reference for accuracy, generate reports for regulators. 1-2 FTEs doing nothing but compliance.
Copy customer data between systems, sync inventory across platforms, reconcile payments. 2-5 hours daily across your team.
High-value employees
Low-value work
Strategic projects
Delayed indefinitely
Manual data entry
5-10% error rate
Customer response
Hours, not seconds
Employee burnout
Soul-crushing tasks
Scaling operations
Requires linear hiring
We build intelligent automation systems that don't just help—they execute:
Unlike RPA tools (UiPath, Blue Prism):
Unlike generic chatbot platforms:
Customer Service, Order Processing, Inventory Management
Eona.ae (UAE E-Commerce & Delivery)
"We went from 200+ daily support tickets taking 4+ hours to respond, to 70% automated with <30 second response times.""
Read Full Case StudyDeliverable: Technical specification, ROI projection, project roadmap
Deliverable: MVP automating 1-2 critical workflows
Deliverable: Production deployment with full feature set
Deliverable: Fully automated workflows with human oversight
Typical Investment Range
$50,000 - $125,000
Full project delivery in 3-4 months
Number of workflows (1-2 vs 5+), systems to integrate
Simple classification vs conversational AI vs computer vision
Processing volume (100/day vs 10,000/day)
HIPAA, SOX, industry regulations
Traditional RPA tools record and replay mouse clicks and keystrokes—they're essentially screen scrapers. When a UI changes, they break. Our approach uses AI for understanding: we process unstructured data (documents, emails, conversations), adapt to changes, and handle exceptions intelligently rather than following rigid scripts.
Generic chatbot platforms offer limited customization and shallow integrations. We build custom conversational AI that understands YOUR business logic, integrates deeply with your systems (pulling real order data, updating your CRM), handles sophisticated multi-turn conversations, and provides human handoff that actually works.
Our document processing achieves 95%+ accuracy, which actually outperforms typical manual data entry (90-95% accurate). We use confidence scoring to flag uncertain extractions for human review. For critical fields (amounts, dates), we implement validation rules that catch errors before they enter your systems.
Every automation includes robust exception handling: confidence thresholds trigger human review, validation rules catch data errors, fallback workflows for unusual cases, and alerts to notify your team when intervention is needed. We design for the 80% that's automatable while gracefully handling the 20% that needs humans.
Yes. We've integrated with mainframe systems, custom ERPs without APIs, on-premise databases, and everything in between. If your system can export data (CSV, API, database connection, or even email), we can work with it. We build custom connectors and handle the integration complexity.
Security is built-in: end-to-end encryption, role-based access control, audit logging for every action, PII detection and masking. we're SOC 2 ready and can meet HIPAA, GDPR, and industry-specific requirements. We work with your security team from day one to ensure all requirements are met.
We include 30 days of post-launch support with every project. After that, you have options: your team can maintain and extend the system (we provide full documentation and training), or you can continue with a monthly retainer ($3K-10K/month) for ongoing support, enhancements, and monitoring.
Turn data into insights. AI-powered dashboards and natural language queries.
Learn MoreBuild conversational AI beyond chatbots. RAG systems, AI assistants, and more.
Learn MoreClean, unified data is the foundation. ETL, data warehouses, and real-time pipelines.
Learn MoreService Type
Intelligent Process Automation
Timeline
3-4 months
Investment
$50K - $125K
ROI Timeline
6-12 months
70%
cost reduction
<30s
response time (was hours)
6-12mo
typical payback period
Schedule a free strategy call to discuss your project and get a custom AI implementation roadmap.
Or email us directly at hello@edgefirm.io. We typically respond within 2 hours during business days.